Booking Confirmation: In-Person Session
True Self Systems @ 22 Clapton Square, E5 8HP
I can confirm that your session is now booked: please read your booking confirmation email and the details below carefully, then undertake any remaining steps. If you have questions or anything changes - do get in touch - otherwise I look forward to working with you soon.
When & How to Pay for your Session
- When to pay: please make payment soon after you book and before your session takes place.
- Regular session attendees: you can request to setup a direct debit or other individualised payment plan, please enquire.
- All: help me match payments to people by using a recognisable reference, or email me to say when and how you paid.
Metrobank Liverpool Street
Name: Ms C M Jiggens
Type: Personal Account
Account Number: 30316703
Sort Code: 23-05-80
SWIFT BIC: MYMBGB2L
PayPal Using My Email Address
I invoice you via Stripe and you pay by credit or debit card: please email me requesting this option.
- I require 48 hours notice to cancel or reschedule your session.
- After that time: your fee will be retained in full and reschedules are discretionary.
- No shows: your fee will be retained in full with no option to reschedule.
- In the rare instance that I need to cancel your session: your fee will be returned in full or your session rescheduled (as you prefer).
- In the event of a cancellation, I accept no liability for additional costs incurred (consider travel insurance for in-person sessions).
Regular (weekly or fortnightly) sessions:
- I take about 8 weeks holiday per year, I will let you know in advance when those dates are and ask if you want to reschedule or skip a session.
- If you need to take breaks: you can do so within the 48 hours cancellation notice and for up to 8 weeks per year. If you need more than 8 weeks break (or 4 if your session is fortnightly) depending upon my wait list, I may need to assign your slot to another client.
- My default option is to work without wearing a mask, if you would like me to wear a mask, please let me know.
- I keep up to date with vaccines and booster shots.
- If you test positive for Covid19 please cancel your session (usual cancellation terms apply).
- For in person sessions: if you have cold symptoms please let me know so I can make a decision on seeing you.
- I currently test for Covid19 in response to symptoms or exposure to risk.
- If I test positive: you will be offered the option to skip or reschedule in-person sessions, or to see me online (if I am well enough).
Session Preparation and Arrival
- Loose comfortable clothing can be helpful, especially if you are receiving table work (TEB: Transforming Touch).
- I generally work without shoes on, you are welcome to take yours off too (but as you prefer).
- Filtered water and tissues are available inside the space.
- Please bring anything else you want to feel comfortable (e.g. a notebook, slippers, mineral water etc).
- Your session will wrap up 5 minutes before the hour (or half hour), this is a standard therapeutic hour which allows me time to change over and refresh the room between people.
NB: The venue 22 Clapton Square is also my home. Whilst every effort will be made to ensure your privacy, it is possible you may encounter members of my family in corridors. The venue has several flights of stairs between entrance, toilet and session room.
Address & Getting There
- Address: 22 Clapton Square, E5 8HP
- Text me on 0779 2673021: if you are running late or lost.
- Public Transport: Clapton Square is c.10 mins walk from Hackney Central or Hackney Downs Overground Stations. There are numerous bus options at the end of the Square and elsewhere.
- Bike: you can lock your bike to the railings in front of the house.
- Parking: I am in parking Zone S Hackney North which is operational 8.30am – 6.30pm Mond to Sat. Outside of those times it is free to park. Inside of those times, request a visitors voucher at least 24 hours before your session (I set you up on my residents account and you purchase them yourself).
- You often cannot park on Clapton Square: there are usually free spaces in Clarence Road or Goulton Road.
The practicalities enable your session to run smoothly, so that you can get the most from it! If you have any anxieties or fears arise before the day, be aware this is often a natural part of the process. Do feel free to email me if you have any questions: otherwise I look forward to meeting you for your session.
Rose C Jiggens
Frequently Asked Questions
How much are sessions?
I have a sliding hourly price scale, please read "how do I choose which rate to pay?" too.
- Higher income - £80 per hour (£120 for 90 mins)
- Middle income - £70 per hour
- Average income - £60 per hour
- Low income - £50 per hour
- Financial hardship - £40 per hour
Sessions in person
- Middle & Higher incomes - £80 per hour
- Average income - £70 per hour
- Low income & financial hardship - £60 per hour (£90 for 90 mins)
How do I choose which rate to pay?
How much should I earn for each rate?
I don’t specify income bands because so many other factors vary such as:
- Number of dependents
- The presence or absence of family support
- The cushion of property ownership
- Local and global variations in the cost of living
Please assess your own income relative to your local economy, taking into account the factors named above.
Low & financial hardship rates
Please be aware that unfortunately more people ask for the two lower rates than I am able to take on, so these are by application only. Here are some of the factors that I take into consideration:
- How suitable my work seems for you
- My current availability of low rate sessions
- Intersectionality factors e.g. LGBTQI, GSRD, BIPoC
- Disability or chronic illness
- Exchange rates between the UK and your local currency
- Your income relative to your local economy
- Global inequalities
Please say something about your circumstances and why you are applying for the lower rates when booking.
How long are sessions?
- If you see me weekly - I recommend 1 hour, some prefer 1.5 hours.
- If you see me fortnightly - I recommend a 1.5 hour session, some prefer 1 hour.
- For single or infrequent sessions - I recommend 1.5 hours.
- Shorter and longer sessions are availble by negotiation, please enquire stating your preference.
How do I know which therapy to choose?
Sometimes which therapy to use is really clear. This maybe because you have experienced a range of healing modalities enabling you to be really clear about where to go next. Or it maybe because during the intake process, you offer a piece of information that makes it really clear to me which tool in my toolkit will be most useful to your enquiry.
Sometimes it is not so clear either to you or to me where to begin. This is where an orientation session is really useful as it gives you chance to experience some of the ways that I work. It also offers me more time to explore your enquiry in depth out of which I can make a recommendation for a plan of work.
How many sessions do I need to have?
- Some people really benefit from a single standalone session or a very short series. This works well for illuminating a single standalone issues or questions. Single sessions are appropriate for a constellation (though constellations work can be ongoing too) or an educational piece.
- Single sessions don't allow for building a container of relationship to facilitate attachment, ruptures and repair. Healing your inner child (trauma sensitive breathwork and TEB) generally benefit from an ongoing container of relationship to be effective.
- I often work with people across more substantial periods of time, e.g. one year+ of seeing me weekly or fortnightly. This has the benefit of building a strong relational container through which we can safely access deeper material for transformation.
- A programme of work might combine in person and online sessions.
- In longer ongoing work I often interchangeably use several modalities, in partnership and negotiation with your needs as they change.
Availability, payments and cancellations.
Hours & availability
- I don't offer same day sessions.
- In general I have a waiting time of anything from a few days to a few weeks, depending upon when you are trying to book.
- Weekday office hours tend to have the highest availability.
All booking and cancellation terms are described here:
How do I know you are a safe and ethical practitioner?
Safety Frameworks in Practice
I have regular supervision with DK Green Psychotherapy, I hold public liability insurance with BGI UK. I am a member of ASIS and uphold it's code of ethics, it also has a complaints process. You can see exactly what I studied and with whom, by reading my training and experience page.
Other memberships: I am part of closed regularly meeting, peer support and suppervision practitioner circle. We are called Plurilium and consist of 5 practitioners. Focus keywords of our discussions include consent, ethics, nervous system awareness, community accountability, GSRD & LGBTQIA+ practice.
When undertaking superivison, care is taken to not give details that would reveal your identity. In the rare event that my supervisor were to recognise a client via details given, the conversation would be drawn to a close and I would take that casework elsewhere.
Here are some important areas of the ASIS code of ethics:
Section 1 and 3:
You can expect me to behave in a professional manner, to conduct responsible relationships with a care to do no harm. You can expect me to be reliable in agreements forged. I recognise the importance of consent and provide a range of options for you, from which you can elect to chose to best serve your growth. At no time will you be required or coerced to participate in any activity, event or exercise.
Section 5 a-f:
Sessions are client centered and clients' boundaries are of primary importance. I understand the imbalance of power between practitioners and clients or students. I hold a care not to use that power imbalance for exploitation of any kind. Sessions are not a vehicle by which romantic sexual connection is fulfilled, either my own or that of my clients. I do not have any sexual connection with clients outside of sessions.
Please see also what happens in a session.
What happens in a session?
This is a brief summary of what happens in each session type for your ease of comparison:
You will be asked to complete a family tree form prior to your session (this is optional). We will spend some time talking about your themes. We will then 'constellate' using your inner vision, floor markers or small figures. I will teach you how to do this so don't worry, I have several methods and there is a right one for everybody!
Trauma Sensitive Breathwork Therapy
Where relevant I may ask you to complete a form requesting information about your birth. We will spend some time talking about your themes and then explore them more deeply by bringing attention to your body and your breath while you remain seated in your chair. Unlike other breathwork practices (e.g. holotropic) I don't use loud music and I don't ask you to lie down.
TEB: Transforming Touch & Intentional Touch:
In an introductory session I will offer you a short teaching, so you can understand how transforming touch (and intentional touch) works. We will talk about your themes and collboratively identify the things you want to transform. I will describe to you the pattern of touch and ask your permission to continue. In an intro session, the transforming touch may last 15 - 20 mins. In subsequent sessions it may last as long as 40 minutes.
Transforming touch: you lie on a massage table - clothed - and under a blanket if you like. I place my hands for 1 - 6 minutes to connect with areas of your body such as your kidney adrenals or brainstem. This is called the 7 point protocol. In time we will add 'enhancements' to this, which may include guided movements relating to primitive reflexe integration.
Transforming intentional touch: we move through the 7 point protocol and any enhancements 'intentionally'. I don't touch you, but guide the process with my voice. E.g. "I am bringing my attention now to support your kidney adrenals".
Throughout the whole process - you may opt to remain silent or continue to talk and share what is emerging for you. I will engage with the process as it unfolds for you, bringing guideance and support.
When learning online as an individual you will be taught solo embodied practices such as Awaken the Hands and Wheel of Consent theory too. For a description of in person sessions that include touch, please see the section Touch and Consent below. Please note that whilst these sessions include touch and discussions about desire, they do not include unclothed or sexual touch.
My work with practitioners is a mixture of practical guidance and transformational enquiry, to unite what you do best with those whom you best serve. We can use constellations or breathwork to transform blocks in your working life. Or I can guide you to develop your own branding and website, so sessions will be much more practically orientated e.g. developing design and logo, writing copy, learning how to DIY your own website.
Touch and Consent
Elements of my work may include touch - here is a summary of when / where / how:
- Family Constellations - the only / most likely kind of touch is hand on your shoulder to support regulation, or to embody the supportive presence of an element of the constellation. I will make a simple request or statement first.
- Trauma Sensitive Breathwork - my baseline is to begin with seated sessions where any touch comes from your own hands, e.g. a hand on your chest or your stomache to feel the movement of your breath. Breath coaching in subsequent sessions may include more touch. e.g. my hands on the back and front of your chest so you can breathe and feel the space in between.
- TEB: transforming touch follows a specific protocol that is described to you before beginning, touch follows a permission request.
- The Wheel of Consent Sessions - receiving clothed non sexual touch, either seated or on a massage table, maybe part of this work. From Dr. Betty Martins website, here is a video of how the seated touch would look (take / allow dynamic), and here is what the table work would look like.
Mixed Modality Sessions:
Some people approach my work clearly wanting to experience just one area of it. Others are drawn to my work because of the range of approaches that I use and sessions may be mixed modality.
Either way, how I approach sessions is strongly influenced by a Pluralistic approach that celebrates diversity. I understand that therapy is most effective when it takes account of your preferences and that an effective therapeutic relationship is characterised by collaboration, caring and trust.
Your data and privacy
All booking and email enquiry forms go to email@example.com, this is a Protonmail account which I use for session correnspondence, protecting sensitive personal data with high privacy and encryption protocols.
Only I have access to this account and read these messages. Should I have need of administrative assitance at any point as my business grows, anyone opening these emails will be announced as a team member in advance.
Mailchimp is the bulk mailer that I use for my newsletters, so if you sign up to my mailing list you contact data is stored there, you can unsubscribe at any time and I will NEVER pass on your contact data to any third parties.
You have to opt in to my emailing list via my website (or tick "yes" in the booking or contact form), I don't automatically add clients or workshop participants.
Having your phone number is useful in case of emergency, e.g. if I am unable to make your session. Or if Zoom fails we have a backup way of speaking. I will never telephone or message you except in these circumstances.
I will also request an emergency phone number from you (optional). Again I will only use this in exceptional circumstances, e.g. if you have a medical emergency during a session, or you miss several booked sessions and I am concerned regarding your wellbeing.
Sessions and workshops
Confidentialty and privacy
Everything you say in sessions to me is confidential. As is good practice I have a supervisor Mr DK Green Psycotherapy and Counselling. To give you the best experience possible my practice and all that happens in it is subject to scrutiny in supervision sessions.
There are rare circumstances that necessitate legal disclosure in therapeutic professsions, these are well discussed in these BACP guidelines here (NB I am not BACP registered but refer to them as guidelines for ethical practice).
For online sessions and workshops I use Zoom as the best widely available and used video communcation tool for individuals and groups. For those who prefer higher digital privacy protocols I am available for (individual not group) video sessions on Signal
I don't record sessions (either in person or online) and I request that clients do not record sessions without my permission either. Sometimes if a particularly valuable insight has been reached, we might negotiate and decide together to hit record (either on Zoom if we are online or on your phone in person) and capture the insight.
I keep paper notes, they never have your full name or contact details on, I put an identifier which only will make sense to me. They contain a drawing of your family tree (if you have filled in the family tree form), and a few notes from some sessions, just key moments that I want to be able to recall. You can request to look at them anytime, that is your right and I will share them with you, but they are handwritten swiftly and often only make sense to me!
Some people work with me ongoing over long periods of time, others do a short piece of work then leave. Its good if I know whether you are hitting pause or stop on our work, at which point I will destroy your notes.
The same is true of any email correspondence that we have shared. For now I don't have a protocol around timespans within which I will delete email correspondence with clients, I will update here when I do.
A disclaimer, please read:
In booking a session you understand and agree to the following:
None of the work I undertake has a scientific or medical evidence base. Whilst every effort has been made to create a safe environment for you, you also agree to undertake this work at your own risk.
You agree to be reponsible for your own wellbeing, including checking in advance with suitable practitioners if this work is suitable for you. This might include:
- Your medical practitioner / GP / doctor
- Any psychiatric or mental health practitioners you are under the care of
If you are booking from the USA
The definition of "therapy" used on this website accords with the common language usage of that term in the UK. Therapy in the UK denotes a rande of holistic practices that support people to experience greater well-being.
I undertake no clinically or medically evidenced practices and all services offered are for entertainment purposes only.